Frequently Asked Questions
Everything you need to know about your next step with Footprint.
How do I determine the right size for me?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for the most comfortable fit.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply visit our returns portal to start your request.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination, usually ranging from 7-14 days.
Are your materials sustainably sourced?
At Footprint, we are committed to the planet. We use recycled textiles and ethically sourced leather in over 80% of our current collection.
Can I track my order in real-time?
Yes. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.